FAQs
Frequently Asked Questions
Everything you need to know about Craft911 products, wholesale orders, and botanical care.
Both. Our tools are designed for professional durability but feature ergonomic, intuitive handles that make them perfect for home gardeners.
We leverage Amazon's logistics for all orders. Clicking "View on Amazon" takes you to our official listing for fast Prime shipping.
Yes, our titanium-coated shears are specially forged to resist moisture, sap buildup, and corrosion.
We use premium, moisture-retaining organic moss wrapped around a sturdy, non-rotting structural core.
Yes, every genuine Craft911 product comes with a 12-month quality guarantee against manufacturing defects.
Absolutely. We partner with nurseries and retailers worldwide. Please visit our Wholesale Application Page to view our B2B volume pricing structure.
We welcome corporate partnerships and bulk orders. To get started, please submit your business details through our Wholesale Partnership Portal.
Keep blades clean of sap, dry after use, and apply a light coat of mineral oil to metal parts periodically.
Yes, our precision tools are ideal for delicate indoor botanical work.
All shears are precision-sharpened and tested for a clean, plant-safe cut before packaging.
Yes, since the order is managed by Amazon, you will receive full tracking information via your Amazon account dashboard.
We follow Amazon's standard return policy to ensure a seamless and risk-free shopping experience.
Shipping availability depends on Amazon's fulfillment centers in your region. Check the listing on Amazon for local delivery options.
We accept all payment methods supported by Amazon, including credit cards, debit cards, and Amazon Pay.
Yes, our hose systems feature multi-layered rubber construction specifically designed to prevent kinks and maintain water pressure.
